The Ops Nest Accessibility Project
Ensure access routes are suitable and well signposted
Ensure access routes are suitable and well signposted
If you venue is stepped access ensure that alternative entrance/exit is well sign-posted and that your front-of-house staff know where it is.
If it is an outdoor event ensure access routes are suitable for those with a disability - consider providing matting or suitable pathways to allow for wheelchair users or visitors with mobility issues easy access.
Offer Fast Track options for anyone needing facilities in a time-efficient manner.
Use an app like Welco.me to track guests with access needs and promptly and efficiently welcome them to your event.
Accessibility of signage - make sure the font, colour and size is accessible - see this One Change suggestion.
Length of queues - fast-track pregnant women, young families and those with access needs in the same way they do in airports.
Always make sure your front-of-house team is well-briefed and informed.